Updated: September 23, 2022
By using the Services, you represent that you are at least 18 years old and of legal age to enter into legal agreements.
Policy describes the personal data handling policies of ALYKA Health, including the following:
- What personal data we collect, including from our website at www.alykahealth.com and through the services offered online and through our mobile applications (collectively, the “Services”);
- How we use the data;
- With whom we may share the personal data;
- Storage and security of your data;
- Your Privacy Rights, Choices and Disclosures;
- Users outside the United States; and
Personal Data We Collect or Process
When you set up an account with ALYKA, you are creating a direct customer relationship with ALYKA that enables you to access and/or utilize the various functions of the Platform, App and Services as a user. As part of that relationship, you provide information to ALYKA, including but not limited to, your name, email address, physical address, phone number and certain transactional information, that we do not consider to be “protected health information” or “medical information”.
However, in using certain components of the Services, you may also provide certain health or medical information that may be protected under applicable laws. ALYKA is not a “covered entity” under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, ” HIPAA”). It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with ALYKA.
Your employer may provide, or authorize the provision by third parties of, certain information to ALYKA Health in order to implement the Services and onboard individual employee users.
We also collect information that you provide to us voluntarily or that you authorize third parties to provide to us to enable use of Services and provide a personalized experience. ALYKA Health collects the information that you provide to us when you sign up for Services, subscribe to our newsletters, acknowledge advisories, accept announcements and invitations and contact us by email or through the Services via a “contact us” feature. We use this information only to provide our services to you and respond to your comments, requests or questions. Providing this information is completely voluntary.
In connection with provision of the Services through our applications or website, we request, and ask for your consent to use, the following information:
- Contact Data including name, address, email address, and telephone numbers.
- Information about your identity that is necessary for us to match an individual user’s data with their health records, including date of birth.
- If you subscribe for Services personally, we request payment card information.
- Your preferences with respect to receiving marketing communications from us and our third parties.
From time to time our interactions with you will be conducted over the telephone or video-conference, and such telephone calls and video conferences may be recorded.
The Services may involve integrations with third party sites which may utilize Cookies and tracking technology that we do not control. Please review the privacy and cookies policies of third party sites to see how your information is collected and stored.
How We Use the Data
We use the personal data we collect to respond to your inquiries, provide or enhance the Services you request, perform our contractual obligations, provide updates and other important information related to your activity on and with the Services, improve the Services, inform you of new Services or changes in Services, administer the Services, enter into contracts for services, fulfill legal obligations we have to governmental authorities or other third parties, and for other legitimate business purposes. You will have the opportunity through your user settings to opt out of any electronic marketing communications you may receive from us.
ALYKA uses aggregated and de-identified data for purposes of internal application research and development, population level research, clinical quality improvement, with publication and presentation of such findings in professional conferences and journals.
With Whom We Share Personal Data
ALYKA Health is a provider of services headquartered in the United States, and as such may need to share information with internal personnel and our affiliates located in different geographic locations in order to perform our Services. We may also share your data with third parties (within or outside your country of residence) who perform services on our behalf, including without limitation our technology providers, electronic health record vendors, payment card processors and professional advisors. We do not sell or share your personal data with any third-party for such third-party’s marketing or promotion services.
We may disclose information (within or outside your country of residence) if we have a good faith belief that disclosure is necessary by law or the legal process, to protect and defend our or others’ interests or property, or to enforce agreements you enter into with us.
Your information may be transferred to another company (within or outside your country of residence) in connection with a merger or in the event that our business is acquired in whole or part by another company.
We may share aggregated and de-identified information with: employers for purposes of analytics, services, improving employee wellbeing programs, employer reports, dashboards and portals; and internally or with third parties (within or outside your country of residence) for analytical, research or other similar purposes.
Storage and Protection of Your Personal Data
We retain the personal data we collect for so long as reasonably necessary to fulfill the purposes for which the data was collected and to perform our contractual and legal obligations. Notwithstanding the generality of the foregoing, we store email addresses until the user requests to be unsubscribed or removes themselves through any self-service tools offered to the user.
In addition, de-identified data will be retained for purposes of internal application research and development, population level research, clinical quality improvement, with publication and presentation of such findings in professional conferences and journals.
We take reasonable administrative, physical and technical precautions to protect your personal data and communications between us. This includes, when required or as we deem appropriate and feasible under the circumstances, encryption and written commitments from third parties that may have access to your data to protect and secure the data.
However, no Internet or e-mail transmission is ever fully secure or error free. We therefore cannot guarantee absolute security of your data, and we are not responsible for processes and networks that we do not control. Users assume the risk of security breaches and the consequences resulting from them. Please be careful in deciding what information you send to us via email or over the Internet.
Your Rights, Choices and Disclosures
We are committed to facilitating the exercise of your rights granted by the laws of your jurisdiction, which may include the right to request the correction, and modification or deletion of your personal information and the right to opt out of the sale of your personal information (if applicable). We will do our best to honor your requests subject to any legal and contractual obligations. If you would like to make a request, cancel your account or request we delete or no longer use your account information to provide you Services, contact us at email@example.com and/or make changes to any user profile information connected to your account.
You may opt out of receiving electronic marketing communications from us by clicking on the “unsubscribe” link on the communication or contacting us at firstname.lastname@example.org. Some non-marketing communications may not be subject to a general opt-out, such as communications about transactions, disclosures to comply with legal requirements, software updates and other support-related information. If you do not wish to receive any service-related emails from us, you have the option to deactivate your account.
You may be able to disable Cookies through your browser settings, but if you delete or disable Cookies, you may experience interruptions or limited functionality in certain areas of the Services.
California “Shine the Light” Information-Sharing Disclosure: California residents may request a list of all third parties with respect to which we have disclosed any information about you for direct marketing purposes and the categories of information disclosed. If you are a California resident and want such a list, please send us a written request by email to email@example.com with “California Shine The Light Rights” in the subject line.
California Do Not Track Disclosure: At this time, there is no worldwide uniform or consistent industry standard or definition for responding to, processing, or communicating Do Not Track signals. Thus, our Services are unable to respond to Do Not Track Signals.
California Consumer Privacy Act. ALYKA is not a “business” subject to the California Consumer Privacy Act.
Users Outside the United States
The Services are controlled and operated from the United States. If you are an individual from the European Union, Canada or any other jurisdiction with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, please be advised that we may store the information we collect in the United States which is not deemed an “adequate jurisdiction” by the European regulatory authorities. Personal data may also be transferred from the country of your residence to other countries, including the United States.
Links to Other Sites
Questions and Contact Information
ALYKA Health Technologies is located at:
4880 Lower Roswell Rd
Marietta, GA 30068